How Alderman Foods hit 99.7% cold-chain compliance

Alderman Foods moves temperature-sensitive product across three time zones. Before Fariotte, roughly one load in twenty arrived out of spec — enough to threaten retail contracts.

The problem

Their old setup logged temperature only at pickup and delivery. Everything in between was a black box. When a load failed inspection, nobody could say where the breach happened — so nobody could prevent the next one.

What changed

• Continuous logging. Every reefer now reports temperature on a 90-second interval, written to the same timeline as the shipment.
• Exception alerts. A drift toward the threshold pages the ops desk before the product is compromised.
• Pre-cleared lanes. Customs paperwork clears ahead of arrival, so freight never sits warming on a dock.

The result

Metric	Before	After
Cold-chain compliance	95.1%	99.7%
Spoilage claims / quarter	11	1
Time to root-cause a breach	days	minutes

The number that mattered — compliance — moved almost five points. The one nobody put on a slide — trust with their retail buyers — moved further.